OBJECTIVE:

Transportation for older adults and adults with disabilities to essential services is vital to remain healthy and independent at home.

DUTIES:

• Provide transportation services to essential health service appointments.
• Coordinate all trips through the Community Support Services Coordinator and/or delegate
• Inform Coordinator/delegate of your up to date availability
• To call the client the day before the appointment to confirm pick up details.
• Be punctual and dependable in picking up the client at the scheduled time
• Maintain confidentiality regarding client information
• Ensure regular vehicle maintenance to ensure safety of clients - seat belts must be available and worn at all times
• To assist the client in and out of the car as needed
• To support the client to get into their appointment as needed.
• To record mileage for the purpose of reimbursement.
• Immediately report incidences, accidents or concerns to the Coordinator/delegate
• Provide annual updates on vehicle insurance policy and registration
• To attend driver training as offered.
• Ensure up to date personal information is kept on file
• Orientation to agency guidelines and compliance with program policies and procedures

REQUIREMENTS:

• Access to a vehicle that is roadworthy, reliable and suitable for client’s needs
• Valid driver’s license, and a safe driving record
• Proof of $2 million liability insurance, and current vehicle registration
• Reliable and patient.
• Good listening and communication skills in English. Fluency in any other language(s) is an asset
• No health conditions that may impair ability to drive safely (vision, hearing, perception, reflexes, certain medications, etc.)

QUALIFICATIONS:

• Demonstrate sensitivity towards needs of some older adults and adults with disabilities, such as mobility impairment and/or mental health.
• Proof that driver has advised his/her personal auto insurer of the use of his/her vehicle on behalf of SEOCHC.

LOCATION:

All client pickups will be within South-East Ottawa area. Volunteer drivers can dictate where they are comfortable driving (only locally, not downtown, not on highway, etc.)

TIME COMMITMENT:

Volunteer drivers set their own hours and decide how many drives they want to do. Some do 1 drive per week or 1 drive every 2 weeks. We run Monday-Friday between 8am-4pm but volunteers can dictate which hours they prefer within that timeline

MILLAGE REIMBURSEMENT:

Volunteer drivers claim mileage from the moment they leave home to the moment they return. If the client's appt is expected to run long, volunteers are reimbursed for their drive home to wait and the drive back to the appt. Mileage reimbursement rate is $0.60/km. Mileage reimbursement is done monthly.