Impact Hours


Impact Hours is a free service launched in 2018 to connect individuals aged 55+ with Ottawa non-profit organizations and charities for short-term, skill-based volunteer opportunities.


CHRISTINE FRANKLIN, a federal public servant and active volunteer in the community, created Impact Hours as her ‘passion project’ after being inspired by the former Governor General David Johnston in his efforts to promote volunteerism to build a stronger, more caring Canada, including his ‘My Giving Moment’ campaign.


Spotlighted by the Council on Aging as an innovative age-friendly initiative, Impact Hours creates an online platform:

  • to provide 55+ adults easy access to a growing inventory of skill-based volunteer opportunities that are measured in hours, instead of longer term commitments;
  • to promote non-profits in need of skilled volunteers for short-term opportunities; and
  • to facilitate connections that will enable the community to benefit from the valuable skills and experience of 55+ adults that might otherwise remain untapped.


55+ adults: contribute in ways that are meaningful and valued, leading to increased community engagement and volunteer participation.

Non-profits: access skilled volunteer resources which enable them to enhance capacity, make better decisions, and more effectively deliver their missions.

Community: becomes more age-friendly, fostering 55+ participation and contribution for positive community outcomes.


Impact Hours would not be where it is today without the many pro bono hours offered by Frederic Sune from the web agency WP Expert. As well, a special thank you to early supporters, including: Council on Aging; Impact Hub Ottawa; Ottawa Tool Library; and Junior Achievement Ottawa.

Should you seek further information, please contact Impact Hours at We would also appreciate receiving feedback to improve the website, as well as testimonials on how connections made through Impact Hours had an impact.