Income Tax Volunteer

at Rideau-Rockcliffe Community Resource Centre (view profile)
Location 225 Donald St Unit 120
Date Posted Jan 3
Category Healthy Community
Opportunity Type Volunteer
Subject Area Finance/accounting
Estimated time (hours) Availability March and April; Monday to Thursday 8:30am to 4:30pm; especially on Mondays in March and April and from April 15 to 30
Targeted Skills See list in description

Description

POSITION:

To manage all incoming income tax inquiries for the free Income Tax Clinic and complete intake forms under the direction of the Coordinator Poverty Reduction Program - Community Support.

RESPONSIBILITIES/COMMITMENT:

  • To respond to all incoming client calls for the income tax clinic
  • To respond to internal staff referrals of clients
  • To screen all clients for eligibility to the income tax clinic
  • To prepare the rooms
  • To welcome residents
  • To fill out intake forms
  • To refer clients who are ineligible to other community resources
  • To confer with Coordinator on any special cases
  • To adhere to Rideau-Rockcliffe CRC policies and procedures

REQUIREMENTS/SKILLS:

  • Non judgemental of clients culture, financial or personal situation
  • Willingness to work as a team (sharing observations, constructive feedback, asking questions)
  • Fluent in English and French
  • Strong Computer skills: Outlook, Internet, Word, Database
  • Excellent communication, interpersonal and problem solving skills
  • Excellent customer services skills, commitment to confidentiality and patience
  • Organized, calm, able to multi-task and strong attention to detail
  • Ability to work under pressure in high stress environment
  • Knowledge of the Canadian tax system an asset

BENEFITS:

  • Opportunity to gain knowledge of the Community Resource Centre approach to care
  • Opportunity to volunteer in a community-based multicultural environment
  • Opportunity to give back to the community

Start date: March 4 2019

 Application Deadline: February 20 2019

Availability March and April; Monday to Thursday 8:30am to 4:30pm; especially on Mondays in March and April and from April 15 to 30.

Please read our privacy policy and terms and conditions: